Terms and Conditions

Prices

We try our very hardest to keep our prices down and give you the very best value for money although we reserve the right to change prices without notice. All prices shown include  UK VAT at the current rate.

 Note The UK VAT rate for Books and Magazines is zero; but Postcards, Posters, Signs, CDs & DVDs  are at the UK standard rate of 20%.

Payment

  • Payment may be made by Credit/Debit Card or by your PayPal account or by post with UK Cheque or UK Postal Order using our Order Form or the downloaded Order for Cheque or PO orders.
  • Your Credit/Debit Card will be processed by our Secure Hosting Service (UPG) who check that customer's credit/Debit Cards are verified before an order can be sent to us. We do not receive customers card details electronically.
  • If you have chosen to use PayPal for your payment then our Order Form will be routed from our Secure Hosting Service to PayPal.
  • We accept all major credit cards (sorry, not Diners Card).
  • You may also telephone or fax orders or order by post enclosing payment.
  • Telephone is 01422 844437 or 07736 174505,
  • Fax number ++44(0)1422 844437.

Delivery

  • The product prices shown on this site do not include delivery charge.
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  •  The delivery charge shown on the Order Form ("Shipping") is based on the weight and the size of the package.
  • Please allow 7 days for UK deliveries, and 7 working days for USA and Europe destinations.
  • Please note that the Shipping charge is based on 2nd Class UK delivery. If you indicate that you want 1st Class UK delivery or Signed For Royal Mail service then the additional postage cost  for that service will be advised to you by phone and/or email to decide to accept this extra cost.
  •  Note that the Order Form Shipping charge is worked out by the software before  the options for 1st Class & Signed For appear (these are in the Secure Hosting part of the website) and it is not possible to change the indicated charge at this later stage.
  • If you are ordering from continental Europe, America, Australasia and Asia the Shipping charge shown on your Order form should cover shipping by standard Airmail service. If the indicated Shipping charge is wildly out from the actual cost then we will either contact you to seek your acceptance of an increase in Shipping cost or alternatively the Shipping cost will be reduced.
  • If you have a particular Shipping Preference  such as "Signed For" or "Next Day" delivery or Airmail or the use of a particular carrier (such as FederalExpress) then please specify your requirement (or contact us by telephone or fax ) and we will advise you of any additional cost involved. Note that currently the software cannot calculate or indicate the correct cost of these services even though you may have selected them.
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  • Delivery is  subject to stock availability - we will advise you by phone or e mail if your ordered item is out-of-stock. If the item is shown on the website then it will be in stock . ... but occasionally mishaps occur and an item has lost it's 'out-of-stock' tag.
  • Any time or date given for delivery is an estimate only. We do not accept liability for failure to deliver within a stated time.